Do you want to deepen your knowledge of Salesforce- the world’s leading customer relationship management (CRM) platform? Are you also looking to streamline your sales, customer services, and marketing? If so, scroll down to learn about some of the best Salesforce books to help you maximize your career opportunities. We all know, that Salesforce is a cloud-based CRM software that provides companies with an array of tools and services in order to manage their sales, marketing, and other customer-related activities.
In this blog, we will be exploring some of the best Salesforce books, that will help you to cover all the aspects of this platform and implement the learning. But, before moving ahead with the best Salesforce books to read, let’s have a look at the Salesforce Course by Henry Harvin, one of India’s leading Education Institutes.
12 best Salesforce Books to read in 2023:
1. The Salesforce Career Playbook:
Author- Martin Gessner
If you want to kickstart your career in Salesforce, then this book is a must-have. It contains all the essential detailed information about the Salesforce ecosystem.
You will learn the following-
- Career options in Salesforce.
- Technical skills required for each position.
- Skills required.
- Salesforce roles.
2. Salesforce for Beginners:
Author- Sharif Shaalan
This is one of the best Salesforce books recommended for candidates who wish to learn Salesforce from scratch. It teaches how to analyze business requirements more accurately as well as how to evaluate the results by using dashboards and reports.
You will learn the following:
- Relationships and Objects.
- Build reports as well as dashboards.
- Use of changesets for deployment.
3. Learning Salesforce Development with Apex:
Author- Paul Battisson
This book is one of the best-selling Salesforce books which includes all the basics of Apex programming Language. Apex is a programming language that has been developed by Salesforce.com for building applications on the Salesforce platform. This programming language is strongly typed and object-oriented and is used for the customization and extension of the functionality of Salesforce applications like Salesforce CRM.
You will learn the following:
- Apex Triggers.
- SOQL.
- Apex Testing.
- SOSL.
4. Salesforce CRM- The Definitive Admin Handbook:
Author- Paul Goodey
If you want to expand your Salesforce CRM knowledge, this book is intended for you. It explains the detailed step-by-step description of what Salesforce CRM is and its functionalities like Marketing Cloud, Sales Cloud, and Service Cloud. Questions are attached at the end of each chapter in order to evaluate your knowledge and test yourself.
You will learn the following:
- Basics of Salesforce CRM.
- Difference between Salesforce Classic and Salesforce Lightning.
- Implementation of data.
- Levels of security.
- Types of clouds.
5. Rock your Role as a Salesforce Admin:
Author- Jodi Hrbek
It doesn’t matter whether you are an experienced professional or just a beginner, this book, as the name suggests is the ultimate guide for all when it comes to learning about Salesforce. It is highly recommended for the ones who want to pursue their career in Salesforce. This is one of the best Salesforce books which provides valuable insights, practical tips, and the best practices for maximizing the potential of Salesforce as an administrator.
6. Salesforce Data Architecture and Management:
Author- Ahsan Zafar
This book is intended for those aspiring candidates who already have basic knowledge of Salesforce. Data architecture and management play a crucial role in effectively utilizing Salesforce and optimizing its performance. This book typically covers different topics related to organizing, designing, and maintaining data with the Salesforce ecosystem. At the end of the book, you will see the assessments which will help you to evaluate your knowledge gained by the book.
You will learn the following:
- Data Modelling.
- Performance optimization.
- Data quality and governance.
- Golden record importance.
7. Becoming a Salesforce Certified Technical Architect:
Author- Tameem Bahri
To obtain Salesforce Certified Technical Architect (CTA) Certificate, it is necessary to pass the CTA review board exam. CTA is considered the highest level of certification for technical professionals in the Salesforce platform. This certificate basically validates your skills, experience, and knowledge in designing and implementing complex Salesforce solutions.
You will learn the following:
- How to build system architecture and scalable Salesforce.
- Project environment designing.
- Develop skills in solution architecture and project management.
- Tips and tricks to ace the Salesforce CTA review board exam.
8. Mastering Apex Programming:
Author- Paul Battisson
This is one of the best Salesforce books if you want to master the Apex programming language. It is recommended for those who already have a basic knowledge of the Apex Programming language in order to understand the concepts described in the book. It focuses on the utilization of Batch Apex, Scheduled Apex, and Queueable Apex.
You will learn the following:
- Debugging and testing.
- Schedule Apex code.
- Debug Apex code.
- Limits of Salesforce Governor.
9. Practical Salesforce Development without Code:
Author- Philip Weinmeister
This book is designed for those Salesforce administrators, business analysts, and consultants who want to leverage the capabilities of the Salesforce platform without studying the programming languages like Apex or Visualforce. This book has no-code and low-code tools available on the Salesforce platform. It emphasizes on a hands-on practical approach to learning. The chapters in this book include exercises and examples for a better learning approach. In short, if you prefer a non-technical way to learn the Salesforce ecosystem, this book will be a good pick for you.
You will learn the following:
- How to handle exceptional scenarios.
- Streamline business processes using process builder and workflow.
- Efficient environment management.
- Implementing actions that facilitate relevant interactions.
10. Salesforce CPQ Implementation Handbook:
Author- Madhu Ramanujan
This is one of the best Salesforce books in the market. It covers the concept of Salesforce CPQ which is a powerful tool that helps businesses streamline their sales by generating accurate quotes.
You will learn the following:
- Learn about the configuration of products.
- What is the CPQ data model?
- Understand Quote-2-Cash business processes.
- Customization of CPQ actions.
11. Automating Salesforce Marketing Cloud:
Author- Greg Gifford & Jason Hanshaw
This book aims to help marketers and Salesforce administrators leverage the power of automation to streamline their marketing skills using Salesforce Marketing Cloud (SFMC). It includes practical examples and step-by-step instructions for a better understanding and better results.
You will learn the following:
- Optimizing activities like data segmentation and data imports.
- Enhance the utilization of SFMC.
- Reporting and Analytics.
- Integration and Data Management.
12. Salesforce for Dummies:
Author- Liz Kao
This one is one of the best Salesforce books that touch upon the key concepts and the basic practices related to CRM and sales management. If you are new to Salesforce and looking for a beginner’s guide, this book could be a helpful resource for you.
You will learn the following:
- Custom Apps building.
- Data Management.
- Managing contacts and accounts.
- Utilizing the different features and functionalities of the software.
Future Scope/Benefits of Salesforce:
The future of Salesforce books is quite promising as it continues to evolve and adapt to the changing needs of businesses. The Salesforce books mentioned above are the best resources to gain knowledge and master Salesforce. There are many career opportunities under this like Salesforce Developer, Salesforce Administrator, Salesforce Consultant, and Salesforce Architect. You can master the following:
- Enhanced CRM.
- Customization and flexibility.
- Data-driven Insights.
- Automation and Efficiency.
About Henry Harvin’s Salesforce Course:
Rating: 9.9/10
Henry Harvin ranks top amongst the 500 Educational Institutes. It provides placement opportunities along with the courses it offers. Join the Salesforce Course by Henry Harvin to get a wide range of choices when it comes to job opportunities.
What Salesforce Course by Henry Harvin provides:
- Learning period of 22 hrs.
- Fees- Rs. 34500.
- 100% Placement Support.
- Understand Implementation strategies.
- Live Online Interactive Sessions.
- Certification.
- Internship.
- Free Access to Portal.
Other courses offered by Henry Harvin are PG program in Salesforce Development, Salesforce Admin Course, Content Writing Course, Data Science Course, and Artificial Intelligence Course.
Conclusion:
Learning Salesforce is an ongoing process and it is essential to practice and explore the platform regularly in order to gain proficiency. The set of features, flexibility, and scalability it provides, make it a top choice for organizations looking to drive business growth.
Recommended Reads:
- C++ Courses in Chandigarh.
- Facts about Data Science.
- Python Development Courses.
- Learn about Operation Management.
A1. Salesforce provides a wide range of features including customer service and support, reporting and analytics, and app development.
A2. Those who want to enhance their sales and customer management processes can learn Salesforce.
A3. Yes, Salesforce has resilient security measures to protect customer data.
A4. Yes, Salesforce offers mobile applications for iOS and Android devices.
